“Mr. Sanders is an absolute asset to your company. Extremely
friendly and very knowledgeable and knew exactly what to suggest
when I told him what we needed. The gentleman who put in our
carpet did a wonderful job. Very friendly and thoroughly cleaned
everything. Left no mess at all.” Ron K.
“All went well especially given the fact that the installation
had to be rescheduled due to a water problem on our end. They
[the installers] were great! I especially appreciated your ability
to work within my tight time frame.” Mary L.
“Mark, thank you so much for all you help with my floors.
Everything is just beautiful! The kitchen floor is amazing-your
area rug idea was really fine and Pat did a great job of the
installation. The whole project is getting rave reviews. I also
love walking barefoot in those bedrooms. The carpet is dreamy.
It worked out so well. It was a pleasure working with you. See
you on the next project.” Darcy
“Vernon used no pressure to push anything. Just listened.
He sold us on your flooring and carpet. Companies need more
workers like yours.” Dorothy K.
“Very pleasant experience. Lent us a sample to take home
to see how it would look in our bathroom. He [the installer]
was very pleasant and knowledgeable of his work.”
Micheal D.
“Lee was great. Very knowledgeable, very helpful, very
professional, and very patient while I made up my mind. I love
Pat! Very nice, very neat, very professional and the floor looks
great. This is our second job with you and we got your name
from a relative. We'd recommend you to anyone.” Joanne
S.
“The experience was outstanding in every respect-much
to my relief and surprise. Installation was perfect and I could
not be more pleased.” Anthony I.
“My thank you note is overdue. I really appreciate you
fixing the binding on our remnant carpet pieces at no charge.
I admire people and companies that stand behind their work.
I will recommend you to others. Thanks so much!”
Lisa M.
“Lee introduced me to a new product, explained how it
compared to ceramic tile, helped me stay within my budget.” Kathy
C.
“Keep up the great work!” Elaine D.
One customer took the time to write us a beautiful letter.
In it, he explained that we have done five installations for
him in the past five or six years. He has been delighted with
every single one. He paid high compliments to Lee Butz, his
sales associate, and installers Shawn, Pat, and Scott. He also
praised the Installation Department for being so helpful in
scheduling. He said he will continue to use Arcade and recommend
us to others.
