“Salesman knew merchandise and clearly described it.
Installers were quite friendly and efficient. Very pleased with
the Service.” Nancy B.
“The installers were very kind and did a super job. Very
Satisfied.” Ann H.
“The installers were both very nice and courteous and
knowledgeable young men.” Lori P.
“Pat did a great job for us in 2002 and just did another
great job.” Bob H.
“I called the store right after the installation because
we were so happy with the installation. The installers were
great! They did a wonderful job and cleaned up well. I researched
the product on the internet and the manufacturer gave me Arcade
as the closet retailer.” Michele A.
“The installers were very nice men - did a very good
job. Installation Department kept us well notified about the
job.” Gloria E.
“Lee was a great salesman. Pat Connolly did a great job.
He was very good and particular. I love my carpet. Sorry I didn't
get it sooner. Great job!” Joseph B.
“Sales people were very courteous and welcoming. Installers
were very respectful of our home. Your quality customer care
is really appreciated.” Joe S.
“Installation and Installers were great!! Looks terrific.
I live in the Ridgeleigh Community and with Arcade being a neighbor,
it made sense they would be familiar with these houses. Installation
was done quickly and looks great!” Jean A.
“We found your business to be friendly and helpful. Scott
and Ernie were extremely hard working and professional. They
answered all our questions. We had heard that Arcade always
did outstanding work. Vernon, Scott, and Ernie proved this once
again.” Fran H.
“Lee did a great job of helping us pick out colors for
our room. Good choice. It looks great! Thanks, Lee, you get
a 10. Installer was excellent. He was timely, very careful in
moving appliances. We had a very good experience. The floor
is beautiful.” Don & Pat P.
“Vernon was very personable. Pat is A+++.” Henry
“Customer Service in all areas is exceptional.”
“Lee made our shopping experience wonderful. We shopped
elsewhere and actually received a lower price but the professionalism
and great feeling we received from Lee brought us back to Arcade.
We'll be back to purchase rugs. Installers were super nice guys
who did a great job. It was a pleasure to see how neat we found
our condo when the installers finished.” Patty M.
“Great Job! Great Customer Service.” Karen G.
One customer took the time to write us a beautiful letter.
In it, he explained that we have done five installations for
him in the past five or six years. He has been delighted with
every single one. He paid high compliments to Lee Butz, his
sales associate, and installers Shawn, Pat, and Scott. He also
praised the Installation Department for being so helpful in
scheduling. He said he will continue to use Arcade and recommend
us to others.